The Team Dashboard allows managers to see important insights like call outcome breakdown, average talk/listen ratio, follow-ups, and qualifiers. Drill down by individual team member and time period to target your coaching more effectively so you can get back to managing your business.
Customize call qualifications like budget, timing, need and authority to help Rambl analyze calls for your specific team. Get insight intelligence for individual reps as well as the entire sales team so you can develop, test, and improve playbook performance.
Are you getting maximum return on your leads? Rambl allows you to set and track success metrics like number of call attempts and percentage of calls that result in a meeting, demo, sale or appointment.
Reps can select whether a call resulted in “success” before it gets logged, as well as see how they’re tracking against their goals in real-time.
With the team scoreboard, it’s easy to see who your leaders and laggers are, as well as team performance as a whole over time.
Reps are listed by total points scored, but each rep’s score is broken out by call attempts and any custom goals you’ve set. Now it’s easy to see not only who’s making the most calls, but who’s really closing them.
Manage your sales and success teams’ customer conversations in one place, and create unique playbooks and performance goals for each team. This is an essential feature if you have:
Reps need training that simulates real world experience. Star reps don’t scale, and new hires only learn as much as the rest of the team is willing to help them. Rambl gives you all the benefits of having your best reps onboard every new hire without impacting their productivity.
The Rambl Training Center will automatically surface the top calls from your team based on your custom call qualifications, as well as give reps the ability to favorite, comment, and get feedback on calls.
Now even remote teams can get manager and rep feedback and training in real-time, even when they can’t be present.
“I can hone in on the individual strategies that are working, while correcting those that don’t. Also, Rambl gives me the ability to coach on specific talk tracks, as well as positively call out reps, who run effective calls or overcome tricky objections.”
“Rambl gives me visibility into the conversation quality my reps are having on the phone, so I can see that the calls are qualified and whether our call playbook is working.”
“I love the reporting, one of the best and most useful dashboards I’ve seen and the easiest implementation process I’ve been through. Takes only 4 minutes to train/onboard a new employee before they are dialing in Rambl.“